Delivering value through managed support programs

At Connex, we act as part of your team and provide end-to-end 24/7/365 support on all our customer engagement solutions, collaboration solutions and IT solutions. We have dedicated resources that know your environment which reduces resolution time, enabling your business to receive more value for your maintenance packages.

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Alarming & Monitoring

Utilizing AI
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Regular Governance

Monthly service review and management meetings
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Technical Support

24 Hours x 365 Days
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Service Delivery Manager (SDM)

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Partnership with Manufacturers

Active Maintenance Service pack updates & hot fixes
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MAC Services

Move, Add, Changes Requests
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Customer Engagement

Explore our innovative solutions powered by leading technology.

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Our Solutions

Explore our innovative solutions powered by industry leading technology.

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Our Expertise

See our extensive partnerships.

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Why Connex?

Client Centric


Leading Technology

24/7 Support with In-House Expertise

Extensive Partnerships