Complete contact centre technology supported by conversational bots, predictive decision making engines, speech analytics, desktop automation, end-to-end reporting, agent assist technologies and much more.
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Unified Communications and Collaboration solutions using the latest technologies and partners to provide voice, video, chat and easy to use collaboration tools for all business communication needs.
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We offer 24/7/365 Managed End-to-End solutions including telecom and connectivity, phone systems, cabling, security, CCTV and smart hands for branches, retail, back office and overall business needs.
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Our client focused approach has been the key to delivering fast, smart, and cost-effective solutions to all our clients.
Today, Connex manages some of Canada’s largest financial institutions, telecom providers and government’s contact centres, delivering voice, chat, social media, and other innovative technologies.
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