Product Innovation & Transformation (PIT) Crew
Our Product Innovation & Transformation Team (PIT Crew) is made up of senior resources with decades of experience in technology. They have extensive design, development, deployment and operational experience. Having worked for leading software, telecommunication and commercial contact centre companies, they are well equipped to evaluate and assess emerging technologies and trends. The PIT Crew is committed to working with our clients to design, evaluate and implement the best possible operational solution(s) taking into consideration immediate, short term and long term objectives and constraints.
Market Knowledge and Trends
Customer Journey Mapping
Digital Strategy and Modelling
Experience Design (PoC)
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