Customer Experience has emerged as one of the most important factors determining your businesses success today. What matters for your customers now directly impacts your business, and not meeting customer needs can result in missed opportunities.
Connex creates innovative solutions by first understanding your challenges, vision, and goals. We are able to develop and deliver these solutions thanks to our in-house expertise and extensive partnerships with leading edge vendors.
Our solutions leverage intelligent technologies such as IVR bots, decision engines, speech recognition, digital channels and CRM. Customer Experience is further enhanced with emerging Artificial Intelligence capabilities and is provided in the cloud, on premise, or in hybrid environments fully supported 24/7/365 by Connex.
Powered by leading technology, enjoy reliability and scalability with Connex Cloud Office or on prem platforms.Learn More
Provide the right tools to help your agents succeed.Learn More
Enhance customer experience by providing your customers with the tools to autheticate and service themselves.Learn More
Augment your existing contact centre or outsource your contact centre.Learn More
Easily manage your customer relationships with the #1 Customer Relationship Management platform.Learn More