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Why Connex Salesforce?

Salesforce provides your organization with a 360 degree view of all your business dealings both internally and externally. As a certified Salesforce Partner, Connex prides itself in its ability to work with your organization to seamlessly implement Salesforce into your business and integrate with your existing platforms.

We offer expertise in Sales Cloud, Service Cloud, Field Service Lightning, Pardot and CPQ. Connex focuses on core and professional services while expanding its footprint within the contact centre space through clouds such as Service Cloud Voice.

#1

CRM

Salesforce CRM is ranked #1 for CRM applications based on IDC 2021 H1 Revenue Market Share Worldwide

- IDC, Worldwide Semiannual Software Tracker, October 2021

Connex Salesforce Implementation Services

Consulting

  • Review of Salesforce Utilization
  • Integration Challenges
  • UI Design Review & Interview
  • Extensive reporting
Configuration

Configuration

  • Salesforce Admin Setup
  • Task Automation
  • User Interface
  • Permission Sets
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Customization

  • User Interface Customization
  • Reporting & Data Tracking
  • Dashboards
Integration

Integration

  • Apex custom coding
  • Web Services
  • MuleSoft and Tenfold CTI integration
  • Data Migration

Connex Salesforce Training Services

Our Connex Salesforce Experts provide one-on-one user and admin training

Salesforce User

Salesforce User Training

Salesforce Basics
Salesforce Basics
Data Management
Data Management, Sources, Fields & Objects
Accounts Contacts Lead
Opportunities, Conversions, Accounts, Contacts
User Interface
User Interface
Day to Day Activities
Activities & Reporting Practices
Mail Integration
Mail Integration
Salesforce App
Salesforce App
Reports Dashboard
Building Reports & Dashboards
Internal Communication
Internal Communication
Salesforce Admin

Salesforce Admin Training

Navigating Salesforce
Navigating Salesforce
User Interface
Customizing User Interface
Accounts Contacts Lead
Setting up Managing Users
Security Data Management
Security & Data Management
Process Animation
Custom Objects
Data Management
Data Management
Reports Dashboard
Reports and Dashboards
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Process & Automation
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Service & Support

Connex Salesforce Services

We have in-house subject matter experts dedicated to your specific Salesforce environment. Available 24x7x365, ensuring you a peace of mind that Connex is committed to provide ongoing support to meet and exceed your business needs.

Salesforce Service Cloud
Salesforce Sales Cloud
Salesforce Field Service Lightning
Salesforce Pardot

Why Connex Salesforce?

System Integration

System Integration Expertise

Assurance your CRM is integrated and optimized with your current Contact Centre operations.

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Support Structure in Place

Always available 24/7 post implementation to support all your business needs.

Certified Partner

Certified Salesforce Partner

In-house Salesforce champions with extensive experience in migrations and integrations.

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Professional Services

Ensure seamless integration within your operational environment.

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Our Solutions

Explore our innovative solutions powered by leading technology and extensive expertise.

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Resources

See all the latest insights and resources that will help your business enhance customer experience.

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